Acer Predator Helios Neo 16 PHN16-71-732H SSD NOT detected
Watch full video for solution. Laptop repair in Hamilton New Zealand call
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You can also follow below procedure if ssd is not detected
during windows instalation
If your M.2 SSD is not being detected during Windows 11
installation, it can be due to a few common causes. Here's a step-by-step guide
to troubleshoot and fix the issue:
________________________________________
🔧 1. Check BIOS/UEFI
Settings
• Restart your PC and enter the BIOS/UEFI (usually by
pressing DEL, F2, or F12 during startup).
• Look for these settings:
o Storage Configuration – Make sure M.2/NVMe is enabled.
o SATA Mode – If it's set to RAID, try switching it to AHCI.
o Secure Boot – Try disabling it temporarily.
o CSM (Compatibility Support Module) – Try enabling or
disabling it (depending on your motherboard and SSD type).
o NVMe Configuration – See if the drive is recognized here.
________________________________________
📦 2. Load Storage Drivers
During Installation
Sometimes the Windows installer doesn’t have the right
drivers for your SSD.
• Download the Intel Rapid Storage Technology (IRST) driver
or your motherboard/storage controller driver from the manufacturer’s website.
• Extract it to a USB drive.
• During Windows installation, on the "Where do you
want to install Windows?" screen, click "Load Driver" and point
it to the USB.
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or you can try below
If an SSD in an Acer Predator laptop isn't detected during
Windows 11 installation, it's likely due to a storage controller setting in the
BIOS or a missing driver. You may need to change the SATA mode to AHCI, disable
Secure Boot, and potentially update the BIOS. It's also possible that the
Windows installation media doesn't include the necessary storage drivers,
requiring you to load them manually
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